Privacy Policy
Last Update:
June 13, 2026
Can Xera ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard information when you visit our website, submit a booking enquiry or contact us.
1. Information we collect
We may collect the following information:
Personal Information: Name, email address, phone number and any information you choose to provide when contacting us.
Booking Information: Requested stay dates, number of guests, accommodation preferences and any additional services or experiences requested.
Technical Information: IP address, browser type, device information and website usage data collected through cookies and analytics tools.
Communications: Any correspondence you send us via forms, email, WhatsApp or other communication channels.
2. How we use your information
We use your information to:
Respond to enquiries and booking requests.
Confirm availability and provide pricing information.
Arrange stays, services and guest experiences.
Improve our website and user experience.
Comply with legal and regulatory obligations.
We will only send marketing communications where you have expressly consented to receive them.
3. Sharing your information
We may share your information with trusted third-party providers where necessary to operate our services, including:
Website and hosting providers.
Payment service providers.
Professional service providers assisting with guest services or bookings.
We may also disclose information where required by law.
We do not sell, rent or trade your personal data to third parties.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic and enhance your browsing experience.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Data security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.
However, no method of transmission or storage can be guaranteed as completely secure.
6. Your rights
Depending on your location and applicable law, you may have the right to:
Access your personal data.
Request correction of inaccurate information.
Request deletion of your personal data.
Restrict or object to certain processing activities.
Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal obligations.
8. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to these terms
We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective upon publication.
10. Contact
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact arexnac@gmail.com.